Health eMinds ECHO | Communicating with Influence: An Introduction to Active Listening – De-escalation in a Crisis | Online

Communicating with Influence: An Introduction to Active Listening – De-escalation in a Crisis

Mike’s session last year received outstanding feedback:

• “Michael Dolby’s brief overview of active listening was amazing. This training is needed for all public-facing professionals in regional, remote locations!”
• “Much-needed refresher on de-escalation.”
• “Great presentation on de-escalation—I would have loved to hear more.”
• “Extended my knowledge and improved my confidence in communication.”

Session Details:

🕐 Time: 11.00am–12.00pm WA

📅 Date: Thursday, 4th September 2025

🎙️ Presenter: Mike Dolby – Negotiated Solutions QLD

🧠 Presenter Profile: Mike brings over 30 years of experience as a negotiator and has facilitated Negotiator Courses at both State and Federal levels.

🔗 Register to attend: Click here to register. Once registered, you’ll receive an email with connection details for the session.

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